Studio Etiquette - Yoga Generation

Momence App

Once you have purchased a membership, please download the Momence App in your app store for seamless bookings and cancellations.

Parking

In Coquitlam, there is a large 1 hour max lot located at 2922 Glen Drive. As long as you do not leave the premisses, you are permitted to park for longer than 1 hour. If you leave the lot (to cross the street, goto the mall etc), they will ticket/tow you. There is also street pay parking surrounding the studio.
In Pitt Meadows, there is ample parking in front of the studio.

Cancellation & Refund Policy

For auto-renew memberships, if a booking is cancelled with less than 2 hours notice, you will be charged $5. If you “no-show” for a class, you will be charged $10.
For a drop-in/class pack, if a booking is cancelled with less than 2 hours notice, you will lose your class credit.
Our memberships are all non refundable.
If you need to cancel a monthly membership, you can do so online on your account page HERE, or email us at [email protected]. We require a minimum of 7 days notice for cancellations. Please note, you MUST cancel your membership before your billing date; refunds will not be issued.

Direct Debit

Please help our studio save on fees; switch to direct debit. If you pay with a credit card, please do us a big favour and switch to direct debit. It only takes a minute to set up, and helps our small business immensely. Step by step instructions HERE.

Mats and Props

We have shared mats and props available for use, at your discretion. Please use and sanitize.
We also have mats and props for sale, if you prefer to have your own.
We offer mat storage for a fee of $10/month. You can store your mat in our hallway cubbies once you have signed up for mat storage. Sign up to store your mat right HERE.

Studio Classes

You must preregister for each class. Do so via our schedule page here.
Arrive 10 minutes early for class. Late comers will not be permitted, and the doors will be locked at class time.
Please remove your shoes and leave bags and personal belongings in the cubbies.
Advise your teacher before class if you are new (first 10 classes), have an injury/medical condition or are pregnant.
Please keep your voices low in the studio; chatting is welcome in the reception area.
Ensure cell phones are turned off while in the studio.
Refrain from wearing any perfumes to the studio.
If you’re visiting for the first time and are under 18, please bring a parent or guardian with you so they can sign your waiver.
Come nourished, but not full or hungry. Bring water and a hair tie.
Classes are practiced barefoot and in lightweight clothing. Do not wear any jewellery in aerial classes.
If you must leave early, tell the instructor in advance, place your mat near the door and leave quietly before everyone gets into savasana, the final relaxation pose.